Sodium Amyl Xanthate (SAX)

SHIPPING AND DELIVERY POLICY

1. GENERAL SHIPPING TERMS At MJRD Chem Pro Trade, we ensure timely and secure delivery of all orders. All shipments are subject to the terms and conditions outlined in the respective sales contracts.

2. SHIPPING METHODS AND TERMS

• We offer FOB (Free on Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight) shipping terms.

• The choice of shipping method will be agreed upon during order confirmation.

• Shipping schedules are subject to availability and market conditions.

3. DELIVERY TIMEFRAMES

• Estimated delivery times vary depending on the destination and shipping method chosen.

• Standard processing time is 7-14 business days after payment confirmation.

• Transit times depend on the shipping destination and carrier availability.

• We will notify the customer of any potential delays due to unforeseen circumstances.

4. RISK AND LIABILITY

• Risk and ownership of the goods transfer to the buyer once the products are handed over to the carrier.

• MJRD Chem Pro Trade is not responsible for delays due to customs clearance, carrier issues, or force majeure events.

5. CUSTOMS AND IMPORT DUTIES

• Customers are responsible for any applicable import duties, taxes, or customs fees imposed by the destination country.

• We will provide necessary shipping documentation to facilitate the customs process.

6. SHIPPING INSURANCE

• We offer shipping insurance at an additional cost to cover potential damages or losses in transit.

• Customers must request insurance coverage prior to shipping confirmation.

7. ORDER TRACKING

• Once the order is shipped, customers will receive tracking details via email.

• Any inquiries regarding shipment status can be directed to our support team.

8. DAMAGED OR LOST SHIPMENTS

• In case of damaged or lost shipments, customers must notify us within 7 days of receiving the goods.

• Claims for damaged products must include photographic evidence and relevant shipment details.

• We will work with our shipping partners to resolve claims in a timely manner.

9. FORCE MAJEURE

• We are not liable for delivery delays caused by events beyond our control, including but not limited to natural disasters, strikes, or transportation disruptions.

10. CONTACT INFORMATION For any shipping and delivery inquiries, please contact us at info@mjrdchemprotrade.com.

By placing an order with MJRD Chem Pro Trade, customers acknowledge and agree to these Shipping and Delivery terms.